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What is ManageEngine Desktop Central 8 - Agent?

  • Friday, September 30 2011 @ 10:12 PM CDT

What is "ManageEngine Desktop Central 8 - Agent" and what is it doing on my computer?

Desktop Central is a tool used by your company's IT department to manage computers. It can be used by IT to do things like install software, install patches, change settings, run scripts, and other useful things - all without leaving their desk. It is an extremely important tool since it keeps your computer secure. Do not attempt to remove it. It is not useful as a spy tool.

Normally uninstallation is disabled, and if it's not then IT will be notified if you remove it. Leave it alone. This tool may be used to perform functions that are required to pass audits so they will not be pleased if you interfere with it.

If you have any questions ask an IT representative. Of course, if this is your personal computer and DesktopCentral is installed...that's a problem.

The following comments are owned by whomever posted them. This site is not responsible for what they say.

  • What is ManageEngine Desktop Central 7 - Agent?
  • Authored by:Anonymous on Friday, March 16 2012 @ 12:09 PM CDT
Hi! I have a couple of questions about the software, recenty someone intalled it in my office's desktop, it's kind of weird beacuse its the only PC that has it installed in the company, I'm worried about someone whio wants to monitor every single thing I do, If it does, is against the privacy. Can you help me please?

  • What is ManageEngine Desktop Central 7 - Agent?
  • Authored by:dwolf on Thursday, July 12 2012 @ 11:13 PM CDT
There is an ability to watch the screen, but it would be completely obvious that someone was doing it since the interface would get jumpy. Your company owns the computer so they can monitor and install whatever they wish, there is no law against it.
What do you need help with?

Regards,
Daniel Wolf
  • What is ManageEngine Desktop Central 7 - Agent?
  • Authored by:Anonymous on Monday, August 19 2013 @ 10:56 AM CDT
dwolf-

You mention that "if this is your personal computer, than that's a problem." Can you explain a little more? My work computer and personal computer and one in the same. I have administrator privileges, but IT can get in there I assume. What are your thoughts? Do they know what websites I go to? What email services I use for personal email? etc?
  • What is ManageEngine Desktop Central 7 - Agent?
  • Authored by:dwolf on Sunday, August 25 2013 @ 09:58 PM CDT
Thanks for the question. My comment was mostly to people who have computers with no corporate involvement.

If they install employee monitoring software or web filtering remotely onto your machine they would be able to find that out. Desktop Central would allow them to install/uninstall it remotely and silently. US courts have upheld an employer's right to read private email that has been transmitted through a company network and on a company computer before.

Most companies have a legal policy you agree to when you are hired that if you ever connect a computer to their network, they can do whatever they want to it including reading private email. Pretty much, if they own the computer there is no limit to what they can monitor. If they don't own the computer, it's up to whatever use policies and such you agreed to when being hired and when you connect to the VPN.

I would recommend splitting your home and work life onto two different computers. If you want something cheap that is also pretty much impervious to viruses, a Samsung Chromebook (Wi-Fi, 11.6-Inch) is only $250. There are also full Windows PCs if your price target is higher.
Edited on Sunday, August 25 2013 @ 10:03 PM CDT by dwolf